I’ve heard it said that the only constant you’ll have in life is laundry: it’s always there, waiting to be done. Like everything else, business is in a constant state of change. Though we’ve changed our name, we’ve been around since 1992 and I’ve seen business morph and change on a regular basis ever since. […]


The Triple Bottom Line Scorecard   Up until recently, the primary goal in business was profit and the most common tool to measure it was the P & L Statement. However, changes in society are pushing business to redefine success and how to measure it. Three converging forces have set the stage for a […]


How to keep talented employees motivated in tough times   Across the country, employees are tired of doing more work with fewer resources and little or no recognition. Burnout is the new normal. More than half of those surveyed by DDI, a talent-management firm, said their careers are stagnant and that they plan to look for […]


How the Triple Bottom Line (People, Profits, Planet) is Becoming the New Normal These days, everyone seems to be talking about “the new normal.” We see it in blogs, business journals, and newspapers. We hear the chatter in executive forums, networking meetings, and around boardroom tables. Common questions that define this new business environment are: […]


Where do you go to get quality work done?   If you’re like the people Jason Fried interviewed for his book Rework your answer might be a coffee shop or a special room in the house, or while traveling on a train or a plane. You wouldn’t mention work being a good place to get […]


It appears we’ve entered the age of narcissism, for reasons that include fear for our own well-being, companies that measure and reward individual instead of team results, a new generation of employees who feel more entitled than their older peers and a U.S. culture that reveres individual success.   Let’s face it, some amount of […]


Everyone is a master. Yet we have a choice about which energy we master. We can work to master Abundance (Abundance = overflowing health, harmony and prosperity), or we will default to the scarcity mastery (scarcity = disease, conflict and financial worry) which we have inherited.   Everything in the Universe is made of energy and all energy […]


To see American management 20 years ago, visit a company in India today. Like many other developing countries, India imitates American business. Yes, U.S. businesses have leaped forward in many ways. But we’ve also taken several steps back. Today in this country, we often avoid conflict by tiptoeing around issues and discouraging debate. In an effort […]


A few years ago on a family vacation, we sat in the choir stalls at Westminster Abbey — the 700-year-old English church — and listened to choir voices echo and then fade into the abbey’s ancient spaces. My normally fidgety son was glued to his seat, in complete awe. The summer before, we all stood […]


In a 2015 Gallup survey, more than half of iPhone owners said that they couldn’t imagine life without the device.   Adrien Ward, a cognitive psychologist and marketing professor at the University of Texas at Austin, has spent a decade studying the way smart-phones and the internet affect our thoughts and judgments. In his own work, […]