Workshop facilitator for US and global teams.
Eric has worked with the world’s leading multi-national hospitality chains, and independent lodging consortia. Client projects involve all aspects of the Service-Profit chain with a focus on people delivering exceptional guest experiences to drive bottom-line results by developing their financial and business acumen alongside their practical operational skill set. Successful projects help executive teams partner with C-level executives to deliver owner’s priorities. Past clients include: Disney, Hyatt, Four Seasons, RItz-Carlton, Marriott, IHG, Swiss Leading Hotels, Travel Oregon, 18 Global, Regent Cruise Lines, Evergreen Aviation and several luxury independent properties including members of Preferred Hotels & Resorts and Leading Hotels of the World. Eric has travel all over the world and is known to facilitate dynamic, learn-by-doing workshops and consistently get high rating in post workshop surveys.