More than skill, ambition, experience, and what college you graduated from, emotional intelligence (EQ) is the number one quality that makes a person promotable, a leader worthy of loyalty, and a group of employees a high-performing team. But EQ requires a high level of self-reflection, consistently seeking feedback and reframing setbacks as lessons to learn. […]
How language and accountability reinforce our dysfunction. HOW WE SPEAK and hold others accountable reinforces a myth about personal responsibility. Do any of the following sound familiar? “You make me mad”, “On our wedding day you made me the happiest person in the world”, “Our 2020 F150 Toyota truck will give you the feeling of […]